Pull the emergency release cord toward the door.
Garage door safety release.
Step 2 will allow you to freely move the garage door open and close.
They can replace the worn.
The garage door emergency release cord is usually a red rope with a red pull handle and you will find it on the opener rail near your door.
Manually move the garage door and return to down position.
Locate and pull the cord.
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When the time comes to reconnect your garage door simply pull the emergency release cord back toward the door to re engage the spring lever.
This will ensure your safety and prepare your door for reconnection when your are ready.
Such situations are urgent and we try to send a tech to your home as soon as possible.
Holding the handle at the end of the cord pull until the release lever locks.
The emergency garage door safety release cord may break or become damaged.
Once you are done maneuvering your garage door and are ready to re engage the automatic door opener please return the garage door back to the down position.
Step 4 reconnect to automated opener carriage.
Experienced with such problems and properly equipped the pros are able to fix them then and there.